Legal terms governing your use of our website and services
By accessing and using the branch-den website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
branch-den provides consultation and assistance services related to benefits and pensions applications in the United Kingdom. Our services are designed to support individuals navigating the benefits system, but do not constitute formal legal representation unless explicitly agreed in writing.
The information provided on this website is for general informational purposes and should not be construed as legal advice. While we strive to ensure accuracy, benefits and pensions regulations change frequently, and specific circumstances vary significantly between individuals.
You should not rely solely on information found on this website when making decisions about benefits or pensions. We recommend consulting with qualified professionals regarding your specific situation.
While we work diligently to assist clients with their applications and appeals, we cannot guarantee that any particular outcome will be achieved. Approval of benefits claims depends on numerous factors including eligibility criteria, evidence provided, and decisions made by government agencies beyond our control.
When engaging our services, you agree to:
Fees for our services are clearly stated on our website and confirmed before you engage our services. Payment terms will be outlined in any service agreement. We reserve the right to update our pricing, though changes will not affect services already agreed upon.
All content on this website, including text, graphics, logos, and software, is the property of branch-den or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
To the fullest extent permitted by law, branch-den shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the specific service in question.
We strive to maintain continuous availability of our website but cannot guarantee uninterrupted access. We may suspend or restrict access for maintenance, updates, or circumstances beyond our control. We are not liable for any loss resulting from website unavailability.
Our website may contain links to external websites. We do not control or endorse the content of third-party sites and are not responsible for their content, privacy practices, or availability.
Your use of our website is also governed by our Privacy Policy and GDPR compliance statement. By using our services, you consent to the collection and use of information as described in those documents.
We reserve the right to terminate or restrict your access to our website at our discretion, particularly if we believe you have violated these Terms of Use or engaged in conduct that could harm our business or reputation.
We may update these Terms of Use from time to time. Significant changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the modified terms.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms of Use, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and branch-den regarding use of our website and services.
If you have questions about these Terms of Use, please contact us at [email protected].
Effective Date: August 4, 2026